Bill Kay Ford
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PARTS DEPARTMENT

Our Location

Bill Kay Ford
14633 South Cicero Avenue
Midlothian, IL 60445

Parts: 708-377-3994
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Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Parts

Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

Parts Consultant Greg  Jones
X
7083883000
Parts Consultant
Greg Jones

Contact Information


Carlos greeted me as soon as I drove in, he was courteous, completed the work very quickly and did a wonderful job. My car was purchased from Bill Kay and I have always gone there for my service issues. I will continue to do so, they do an excellent job.

- DM2127, DEALERRATER

Always friendly service.. explains well the service provided. Walk in any time, no appointment needed helps with my crazy schedule. I like the updates notices in the email and text.

- SONIA_IRIZARRY1, DEALERRATER

I gave this rating because of the service and the quality of the work that they did and they were very helpful and very professional.

- ERASMOZEFERINO, CARS

I gave this rating because of the service and the quality of the work that they did and they were very helpful and very professional.

- ERASMOZEFERINO, DEALERRATER

They were very nice. Our car was totaled & we had to return the rental. We hadn't gotten the money from the insurance yet so they had us sign a promissary note. Because of our good credit they let us take the car home. I was very mpressed. I just wish they would have put gas in or gave us some free...

- gibby, CARS

They were very nice. Our car was totaled & we had to return the rental. We hadn’t gotten the money from the insurance yet so they had us sign a promissary note. Because of our good credit they let us take the car home. I was very mpressed. I just wish they would have put gas in or gave us some...

- gibby, DEALERRATER

Mena was friendly with excellent customer service. I knew with my not so great credit the likelihood of leaving the dealership with the car of my choice was slim. However, Mena tirelessly worked to get me an incredible deal on the car of my choice. With his genuine spirit and honest demeanor I most...

- Shauneika G., CARS

Mena was friendly with excellent customer service. I knew with my not so great credit the likelihood of leaving the dealership with the car of my choice was slim. However, Mena tirelessly worked to get me an incredible deal on the car of my choice. With his genuine spirit and honest demeanor I most...

- Shauneika G., DEALERRATER

Bill Kay Ford provided excellent customer service. They found the problem with my car, quoted me the price and estimated time it would be done. Everyone was friendly and very accommodating. Shuttle service was provided for me. Victoria was the best! Very nice experience

- smurph5050, DEALERRATER

Bill Kay Ford provided excellent customer service. They found the problem with my car, quoted me the price and estimated time it would be done. Everyone was friendly and very accommodating. Shuttle service was provided for me. Victoria was the best! Very nice experience

- smurph5050, CARS

Problem solved as promised. Charles Dudzik explained the steps involved in solving the problem and basically insured me the problem could be solved by following the steps he laid out. I will always ask for Charles when i need major service.

- ELECTRIC1343, DEALERRATER

I need to speak to someone about my concerns about my truck after purchasing my truck. I did not receive what the salesman agreed to and their are some things missing on the truck that wasn't specifically specified to me at the time of purchase... I gave that salesman a $20,000 cashier's check Im...

- Sheriff Pinky, DEALERRATER

Problem solved as promised. Charles Dudzik explained the steps involved in solving the problem and basically insured me the problem could be solved by following the steps he laid out. I will always ask for Charles when i need major service.

- ELECTRIC1343, CARS

I need to speak to someone about my concerns about my truck after purchasing my truck. I did not receive what the salesman agreed to and their are some things missing on the truck that wasn't specifically specified to me at the time of purchase... I gave that salesman a $20,000 cashier's check Im...

- Sheriff Pinky, CARS

The building is always clean and inviting. All of the sales reps smile and say hello. Mr. Glover makes sure that you're comfortable and always let you know how much longer you'll have to wait.

- Freddie Lockwood, CARS

service was great fast and consistent I was treated with respect as a woman having service done on her vehicle everything was explained to me as to move it forward what my vehicle will need

- SUGARSHELLEY253, CARS

The building is always clean and inviting. All of the sales reps smile and say hello. Mr. Glover makes sure that you’re comfortable and always let you know how much longer you’ll have to wait.

- Freddie Lockwood, DEALERRATER

service was great fast and consistent I was treated with respect as a woman having service done on her vehicle everything was explained to me as to move it forward what my vehicle will need

- SUGARSHELLEY253, DEALERRATER

I brought my vehicle in for a oil change, the gentlemen in the service department was very nice. He took the time to explain to me what was included with the oil change, and told me how long the wait would be. I waited for a little while, which is to be expected for a saturday. I liked the fact...

- Cmm, CARS

I'm always very happy with service at Kay Ford Service. Always very professional always done in a timely fashion. And the people very friendly. I always like the service and Kate Ford

- Betty, CARS

Great service. I had a coupon you get the work done, I was happy with the price. I will be going there again. I highly recommend.

- Dorcas Darby, CARS

Great service. I had a coupon you get the work done, I was happy with the price. I will be going there again. I highly recommend.

- Dorcas Darby, DEALERRATER

I’m always very happy with service at Kay Ford Service. Always very professional always done in a timely fashion. And the people very friendly. I always like the service and Kate Ford

- Betty, DEALERRATER

I brought my vehicle in for a oil change, the gentlemen in the service department was very nice. He took the time to explain to me what was included with the oil change, and told me how long the wait would be. I waited for a little while, which is to be expected for a saturday. I liked the fact...

- Cmm, DEALERRATER

Bill Kay Ford Midlothian is one of the most helpful customer service people friendly and business professional establishments I've ever had the plessure of doing business with.

- De'von, DEALERRATER

Shopped for a ford Escape on line, Mr Karas welcomed and seated me with a smile, between him and his manager I got the price I went in with and I left satisfied, thank you.

- satisfied, DEALERRATER

Robert is the best!! Friendly courteous and had car ready before promised . Bought at Hawk Ford but they suck! Robert was very honest and helpful!

- Mickey, DEALERRATER

Shopped for a ford Escape on line, Mr Karas welcomed and seated me with a smile, between him and his manager I got the price I went in with and I left satisfied, thank you.

- satisfied, CARS

Bill Kay Ford Midlothian is one of the most helpful customer service people friendly and business professional establishments I've ever had the plessure of doing business with.

- De'von, CARS

Robert is the best!! Friendly courteous and had car ready before promised . Bought at Hawk Ford but they suck! Robert was very honest and helpful!

- Mickey, CARS

Bill Kay has a great team at their service desk. I appreciate the dealership's honesty. Also had pretty quick turn around. Thanks Carlos for keeping me up to date on everything. I appreciate all your effort

- ANDERSENMN, CARS

Bill Kay has a great team at their service desk. I appreciate the dealership's honesty. Also had pretty quick turn around. Thanks Carlos for keeping me up to date on everything. I appreciate all your effort

- ANDERSENMN, DEALERRATER

I came in for a recall on my 2016 Explorer. When I arrived the rep explained it would be a 5 hour wait. I was finished in 2 (I stayed because the person who I made the appointment with said it should take about 2-3)

- CYT68, CARS

excellent service received at Bill Kay Ford Service Department on the date that I brought in my car for service. Usually is a good experience so I was not disappointed this time either.

- FEDUKES, CARS

service rep was very polite and work was done in a quick, efficient manner. office and shop were clean and everyone was professional. quick and easy check out at the cashier as well

- LOISOLSON, CARS

service rep was very polite and work was done in a quick, efficient manner. office and shop were clean and everyone was professional. quick and easy check out at the cashier as well

- LOISOLSON, DEALERRATER

I came in for a recall on my 2016 Explorer. When I arrived the rep explained it would be a 5 hour wait. I was finished in 2 (I stayed because the person who I made the appointment with said it should take about 2-3)

- CYT68, DEALERRATER

excellent service received at Bill Kay Ford Service Department on the date that I brought in my car for service. Usually is a good experience so I was not disappointed this time either.

- FEDUKES, DEALERRATER

I walked in 15 minutes before closing time on a Saturday and ended up buying a car. No one acted the least bit annoyed. From the salesman to the finance and loan guy, everyone was super nice. It was a relaxing , no pressure experience.

- Theresa R, CARS

Victoria was terrific. Knowledgeable, quick and polite. Good updates on progress and got me out quickly. Good addition to the team. Should have her promoted.

- F150, CARS

My oil change took roughly around 40 minutes. They told me what I needed, and I was on my way. I needed two new tires.

Pleased with the service and the time it took for pickup Thanks Robert for getting everything done and communicating with me. Issue was resolved 1st time and I'm happy.

- Chicks Choice, CARS

My oil change took roughly around 40 minutes. They told me what I needed, and I was on my way. I needed two new tires.

- [email protected], DEALERRATER

Pleased with the service and the time it took for pickup Thanks Robert for getting everything done and communicating with me. Issue was resolved 1st time and I’m happy.

- Chicks Choice, DEALERRATER

I walked in 15 minutes before closing time on a Saturday and ended up buying a car. No one acted the least bit annoyed. From the salesman to the finance and loan guy, everyone was super nice. It was a relaxing , no pressure experience.

- Theresa R, DEALERRATER

Thank you for the personalized service and quick return of my vehicle . All our questions were answered and we were alerted to potential issues that may occur in the future as well as needed maintenance.

- NANCYLOUR, DEALERRATER
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