Bill Kay Ford
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Testimonials

DEALERRATER
Joe B.
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Excellent New Car Buying Experience

Bought a new Ford Expedition Max from Bill Kay yesterday. I've bought a number of vehicles from different dealerships and have to rate Bill Kay as the best overall experience I've had. The price I received was very competitive & I was treated extremely well by everyone at the dealership. My initial communication was via email thru customer service, Amanda. Amanda was extremely responsive, followed up frequently, and provided me lots of information before I went to the dealership. My salesperson, Dion, was extremely friendly, helpful & worked with me to get a great deal on the new vehicle and my trade in. Really appreciated Dion's low-pressure style, patience & professionalism as well as helping me unload my trade-in in the cold & drizzle for 30 minutes after buying the new car. All around positive experience & would highly recommend Bill Kay Ford for buying a new vehicle.

DEALERRATER
mcdanielzell
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Service was very good didn't take very long for oil...

Service was very good didn't take very long for oil change and a tire rotation and took care of a recall part I was in there for about I want to see about an hour or so and I came in like after 3 I went to other dealerships like Van 183rd Homewood twice I went there at twelve noon one time and I went there after 3 one time and they kept turning me on turning me around saying they were very busy they couldn't take me where you the everybody was out to lunch or was time for everyone to go home I want to know about 12 one time and then the next time I went back it was about 3 and I got turned around so I appreciate he's taking care of me and I came to you after 3 and I had no problem with it

DEALERRATER
Giovanna Hurtado
Full Star Full Star Full Star Full Star Full Star
1-15-2020
The service was great. The only issue I had was the price...

The service was great. The only issue I had was the price on the website was cheaper than the actual price in the dealer. The sales persons were nice on trying to work with us.

DEALERRATER
glorycarrier8
Full Star Full Star Full Star Full Star Full Star
1-15-2020
I love it. Prompt, very courteous and concerned about the...

I love it. Prompt, very courteous and concerned about the well being of their customers and very affordable. I'm grateful for this particular dealership.

DEALERRATER
Olivia A
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Service was great. The team kept me updated as the...

Service was great. The team kept me updated as the service was being rendered and also informed me of the upcoming services I would need to bring my car current in all aspects. Reasonably priced and super friendly!

DEALERRATER
Patmanskertrent
Full Star Full Star Full Star Full Star Empty Star
1-14-2020
I went into the dealership just looking to compare prices...

I went into the dealership just looking to compare prices on 2017-18 Escapes. Within minutes Romario identified 2 vehicles within my price range that I couldn't resist. Romario Eskandar is the best.

DEALERRATER
lovegram
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Great Work

It was great. Got me in and out in no time which I appreciated. Good work they know what they are doing very friendly and courteous.

CARGURUS
Kadir
Full Star Full Star Full Star Full Star Full Star
1-13-2020

Nice

DEALERRATER
bettythomas1123
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Called about an air bag light it was ok had oil changed...

Called about an air bag light it was ok had oil changed and tires rotated.Everyone was professional and polite and not a very long wait time

GOOGLE
Keyshawn Miller
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Keyshawn Miller

For starters it's a Great car lot and when I mean Great I mean Great. They sat down and told me not to worry about anything they can help me they help me. They really nailed it I love the car I got and can't wait to get another. So Friends, Family, and Loyal customer go to Bill Kay Ford on 14633 S Cicero Ave, Midlothian, IL 60445

GOOGLE
Karen Wright
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Karen Wright

Always Always Always courteous and if there is a particular that requires attention it is acknowledged. Thank you Bill Kay Ford and Thank you Jesus!

DEALERRATER
Senaide.baca
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Excelente trato al cliente yo boy a regresas a hacer los...

Excelente trato al cliente yo boy a regresas a hacer los servicios a mi camioneta con ustedes por qué son muy profesionales muchas gracias por su trato

DEALERRATER
sbnt1012
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Bill Kay did a great job servicing my vehicle. Definitely...

Bill Kay did a great job servicing my vehicle. Definitely Appreciate the quickness they got my vehicle in for service. Have been going here for years and will continue. Thank you

DEALERRATER
rer1963
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Very excellent service. Thank you. I will continue to...

Very excellent service. Thank you. I will continue to use their service. The customer service and the people working there were very pleasant. Thank you much.

CARS
LUEVANOSIE
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Great service as always. Maybe an appointment for a...

Great service as always. Maybe an appointment for a recall and had my oil changed at the same time. Was updated and informed about my breaks and Carlos was able to update me and get it completed that same morning with the service team.

DEALERRATER
LUEVANOSIE
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Great service as always. Maybe an appointment for a...

Great service as always. Maybe an appointment for a recall and had my oil changed at the same time. Was updated and informed about my breaks and Carlos was able to update me and get it completed that same morning with the service team.

CARS
herreraricardo73
Full Star Full Star Full Star Full Star Full Star
1-8-2020
Juan is great I went there to just look at the cars he...

Juan is great I went there to just look at the cars he ended up Persuading me into trying to purchase it only took 2 hours fast and great service

DEALERRATER
herreraricardo73
Full Star Full Star Full Star Full Star Full Star
1-8-2020
Juan is great I went there to just look at the cars he...

Juan is great I went there to just look at the cars he ended up Persuading me into trying to purchase it only took 2 hours fast and great service

GOOGLE
Jorge H
Full Star Full Star Full Star Full Star Empty Star
1-7-2020
Jorge H

The service was great. I think the promotions online was a little misleading.

CARS
Happy as ever
Full Star Full Star Full Star Full Star Empty Star
1-5-2020
I'm a easy sale so

Salesman seemed liked a good guy. Felt a little rushed during negotiations but it was end of year so I'm happy I suppose. He answered all questions and took care of me and my boy.

DEALERRATER
Happy as ever
Full Star Full Star Full Star Full Star Empty Star
1-5-2020
I’m a easy sale so

Salesman seemed liked a good guy. Felt a little rushed during negotiations but it was end of year so I’m happy I suppose. He answered all questions and took care of me and my boy.

CARS
Eagle29358
Full Star Full Star Full Star Empty Star Empty Star
1-3-2020
Too Long

I made a appointment online for a oil change for 8 AM so my day wasn't wasted. I was told that it would be a hour and a half to two hours. It took 4 hours, and when I came back to pick up the car it wasn't washed so I had to wait another 20 minutes.

DEALERRATER
Eagle29358
Full Star Full Star Full Star Empty Star Empty Star
1-3-2020
Too Long

I made a appointment online for a oil change for 8 AM so my day wasn't wasted. I was told that it would be a hour and a half to two hours. It took 4 hours, and when I came back to pick up the car it wasn't washed so I had to wait another 20 minutes.

DEALERRATER
Tduffin0
Full Star Full Star Full Star Empty Star Empty Star
1-2-2020
Truck had been acting up since service

I took my Ford Explorer in for a recall. A day after I picked it up 3 service lights came on. And the truck has running funny. Because of the holidays I haven’t contacted them yet, but I will contact them tomorrow, January 3rd, and see how they respond.

DEALERRATER
kennethz123
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Good experience

Good experience I would recommend vehicle was cleaned up and fueled and the overall transaction was seamless. The offer on my trade in was negotiated fairly and the price of the vehicle was decent.

DEALERRATER
Bstad01
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Great experience

Great service very nice car so far. I have had issues with Ford in the past but hopefully these problems have been resolved. But over, very happy.

DEALERRATER
CCFD66
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Routine maintenance

Check is was easy on file, requested mechanic i had before, he was great explained everthing he did and why. Chexk out was simple just pay at window

CARS
CCFD66
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Routine maintenance

Check is was easy on file, requested mechanic i had before, he was great explained everthing he did and why. Chexk out was simple just pay at window

CARS
Bstad01
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Great experience

Great service very nice car so far. I have had issues with Ford in the past but hopefully these problems have been resolved. But over, very happy.

CARS
kennethz123
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Good experience

Good experience I would recommend vehicle was cleaned up and fueled and the overall transaction was seamless. The offer on my trade in was negotiated fairly and the price of the vehicle was decent.

DEALERRATER
BUTTERFLIES963
Full Star Full Star Full Star Full Star Full Star
12-31-2019
great experience

I really appreciate the attention that I received about my likes and needs from OC Glover. He spent the time with me to understand what I was looking for. He was very professional and friendly. My family has gotten many cars from him!

CARS
BUTTERFLIES963
Full Star Full Star Full Star Full Star Full Star
12-31-2019
great experience

I really appreciate the attention that I received about my likes and needs from OC Glover. He spent the time with me to understand what I was looking for. He was very professional and friendly. My family has gotten many cars from him!

DEALERRATER
Dan
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Thank you

I have bought several vehicles from Bill Kay Ford and the GM Dustin Collins always has you leaving, knowing you got a great deal. Thanks for the sweet rides.

CARS
Dan
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Thank you

I have bought several vehicles from Bill Kay Ford and the GM Dustin Collins always has you leaving, knowing you got a great deal. Thanks for the sweet rides.

DEALERRATER
Karl T
Full Star Full Star Full Star Full Star Full Star
12-29-2019
Very satisfying buying experience

Mena was very professional and knowledgeable. He answered all of my questions with helpful demonstrations and insights regarding the Explorer. He coordinated my transaction very efficiently. Overall I was very satisfied with my transaction.

DEALERRATER
JM -Tinley Park
Full Star Full Star Full Star Full Star Full Star
12-29-2019
A complete dealership.

The sales staff at Bill Kay were very personable and more importantly didn’t treat me like I was just a dollar sign. They listened to me, considered my needs and in the end I was very satisfied with the experience. The final paperwork signing was quickly done (under an hour) and they didn’t pressure me to purchase extras like I saw at other dealers.

CARS
Karl T
Full Star Full Star Full Star Full Star Full Star
12-29-2019
Very satisfying buying experience

Mena was very professional and knowledgeable. He answered all of my questions with helpful demonstrations and insights regarding the Explorer. He coordinated my transaction very efficiently. Overall I was very satisfied with my transaction.

CARS
JM -Tinley Park
Full Star Full Star Full Star Full Star Full Star
12-29-2019
A complete dealership.

The sales staff at Bill Kay were very personable and more importantly didn't treat me like I was just a dollar sign. They listened to me, considered my needs and in the end I was very satisfied with the experience. The final paperwork signing was quickly done (under an hour) and they didn't pressure me to purchase extras like I saw at other dealers.

CARS
DAVIDRAGAN109
Full Star Full Star Full Star Full Star Full Star
12-27-2019
This was our first Bill Kay experience. My wife and I are...

This was our first Bill Kay experience. My wife and I are super excited for our new Edge. Juan and the team really understood our budget needs. They helped us in our decision and were very professional. Thanks Bill Kay for the awesome experience!

CARS
Fastal
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Professional..fast..correct.

I was treated like a long time customer, and it was my first time there. I had just left another Ford dealership to wich will never see me again. Thanks.

DEALERRATER
DAVIDRAGAN109
Full Star Full Star Full Star Full Star Full Star
12-27-2019
This was our first Bill Kay experience. My wife and I are...

This was our first Bill Kay experience. My wife and I are super excited for our new Edge. Juan and the team really understood our budget needs. They helped us in our decision and were very professional. Thanks Bill Kay for the awesome experience!

DEALERRATER
Fastal
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Professional..fast..correct.

I was treated like a long time customer, and it was my first time there. I had just left another Ford dealership to wich will never see me again. Thanks.

CARS
RLPOWELL
Full Star Full Star Full Star Full Star Full Star
12-26-2019
Daniel Wood

Dan is the man!!! My experience was great. I thought I was gone be there 3-4 hours but Dan did things in a dealership I had never seen before like porter and work the deal at same time dude got his Work in and I was outta there less than 2hrs.

DEALERRATER
RLPOWELL
Full Star Full Star Full Star Full Star Full Star
12-26-2019
Daniel Wood

Dan is the man!!! My experience was great. I thought I was gone be there 3-4 hours but Dan did things in a dealership I had never seen before like porter and work the deal at same time dude got his Work in and I was outta there less than 2hrs.

CARS
Edegante92
Full Star Full Star Full Star Full Star Full Star
12-25-2019
F-150

Best price.good service.best deals they made my day by buying the truck of them n they were respectful and actually wanted to help us not like other dealers I went too