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Testimonials

DEALERRATER
K.ivy
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Kevin has good service, very thorough, kept his word on...

Kevin has good service, very thorough, kept his word on keeping my car note at a certain amount, provided me with different payment options, and made me feel comfortable with my decision. Thank you

CARS
Bgunaka
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Juan was without a doubt one of the more "human" salesman...

Juan was without a doubt one of the more "human" salesman me and my dad ever dealt with. He didn't possess the typical robotic demeanor or slimy tactics some car salesman tend to display. Very patient and straight forward.

DEALERRATER
Bgunaka
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Juan was without a doubt one of the more “human” salesman...

Juan was without a doubt one of the more “human” salesman me and my dad ever dealt with. He didn’t possess the typical robotic demeanor or slimy tactics some car salesman tend to display. Very patient and straight forward.

DEALERRATER
TOMJERRY60827
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Upon arriving at the dealership,I was promptly waited on....

Upon arriving at the dealership,I was promptly waited on. Everyone was friendly and courteous. The service person explained to me what I needed to fix on my car. It is now running much better.

DEALERRATER
Shawnda
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Reasonable pricing. Easy follow-up. I appreciated the...

Reasonable pricing. Easy follow-up. I appreciated the Colorful service chart. I also appreciated the extra security of checking IDs against credit cards for payment.

DEALERRATER
Carolbosko
Full Star Full Star Full Star Empty Star Empty Star
3-18-2020
Very friendly and never had an issue. Except that the...

Very friendly and never had an issue. Except that the worker told me to pull forward and there wasnt enough room ahead of me and the overhead door came down on the back of the vehicle not once but twice. Seemed like when I told them they didn't care. Was told the door is light weight. Said there was no damage to the car but did notice the Ford Emblem is loose.

CARS
Carolbosko
Full Star Full Star Full Star Empty Star Empty Star
3-18-2020
Very friendly and never had an issue. Except that the...

Very friendly and never had an issue. Except that the worker told me to pull forward and there wasnt enough room ahead of me and the overhead door came down on the back of the vehicle not once but twice. Seemed like when I told them they didn't care. Was told the door is light weight. Said there was no damage to the car but did notice the Ford Emblem is loose.

CARS
TOMJERRY60827
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Upon arriving at the dealership,I was promptly waited on....

Upon arriving at the dealership,I was promptly waited on. Everyone was friendly and courteous. The service person explained to me what I needed to fix on my car. It is now running much better.

CARS
Shawnda
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Reasonable pricing. Easy follow-up. I appreciated the...

Reasonable pricing. Easy follow-up. I appreciated the Colorful service chart. I also appreciated the extra security of checking IDs against credit cards for payment.

DEALERRATER
Martese.williams
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Techs and Reps were great, quick and accurate!!!I came...

Techs and Reps were great, quick and accurate!!!I came here past 2 deakerships that are closer because of there service. They deserve bonuses for working through Corona Virus also.

CARS
Martese.williams
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Techs and Reps were great, quick and accurate!!!I came...

Techs and Reps were great, quick and accurate!!!I came here past 2 deakerships that are closer because of there service. They deserve bonuses for working through Corona Virus also.

DEALERRATER
Maureen
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Thank You Mr Robert Pritcherd for your help in getting my...

Thank You Mr Robert Pritcherd for your help in getting my brakes fixed on my car. Very helpful and nice. Hope you are always there to help me and others with service.

DEALERRATER
Deborah Brumfield
Full Star Full Star Full Star Full Star Full Star
3-16-2020
On March 13th around 7 p.m. I arrived at Bill Kay Ford...

On March 13th around 7 p.m. I arrived at Bill Kay Ford the salesman's name was Mena. From beginning to end although a lengthy experience, Mena's help was greatly appreciated. Awesome business experience. Thank you Mena, thank you Bill Kay Ford!😊

DEALERRATER
thomasj876
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Was there for service on my F150, first time customer....

Was there for service on my F150, first time customer. Everything went well, part had to be ordered, but came in as expected, and was installed 2 days later. Thank you!!!

DEALERRATER
perfectstop377
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Quick and polite service provided information that I was...

Quick and polite service provided information that I was not aware of, that really helped me a lot I went in thinking I was going to have to pay out-of-pocket but I did not

CARS
thomasj876
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Was there for service on my F150, first time customer....

Was there for service on my F150, first time customer. Everything went well, part had to be ordered, but came in as expected, and was installed 2 days later. Thank you!!!

CARS
Deborah Brumfield
Full Star Full Star Full Star Full Star Full Star
3-16-2020
On March 13th around 7 p.m. I arrived at Bill Kay Ford...

On March 13th around 7 p.m. I arrived at Bill Kay Ford the salesman's name was Mena. From beginning to end although a lengthy experience, Mena's help was greatly appreciated. Awesome business experience. Thank you Mena, thank you Bill Kay Ford!😊

CARS
Maureen
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Thank You Mr Robert Pritcherd for your help in getting my...

Thank You Mr Robert Pritcherd for your help in getting my brakes fixed on my car. Very helpful and nice. Hope you are always there to help me and others with service.

CARS
perfectstop377
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Quick and polite service provided information that I was...

Quick and polite service provided information that I was not aware of, that really helped me a lot I went in thinking I was going to have to pay out-of-pocket but I did not

GOOGLE
Jennifer Zettas
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Jennifer Zettas

The experience was good. I suggest you bring back that guy Anthony. He was there like 5 years ago and was amazing! I miss him along with the rest of Midlothian. He really was a peach! But I'll still go back here. Especially becuz of the manager Jerry. He really is a sweetheart and took care of all my needs....

CARS
WYATTT5
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Patrick does a great job in service dept management..I...

Patrick does a great job in service dept management..I can rely on job being done and OC is a great Salesman to deal with

CARS
brendasfletcher
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Polite place great service convenient location Sorry I...

Polite place great service convenient location Sorry I don't have time to do more Did not take long to work o our car thank you

DEALERRATER
brendasfletcher
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Polite place great service convenient location Sorry I...

Polite place great service convenient location Sorry I don’t have time to do more Did not take long to work o our car thank you

DEALERRATER
WYATTT5
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Patrick does a great job in service dept management..I...

Patrick does a great job in service dept management..I can rely on job being done and OC is a great Salesman to deal with

DEALERRATER
jamescain93
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Fast. Easy. Friendly. Was in and out, they knew what I...

Fast. Easy. Friendly. Was in and out, they knew what I wanted and came through. Will be bring future purchases of vehicles back to Bill Kay.

DEALERRATER
VIRGINIAMOBLEY
Full Star Full Star Full Star Full Star Full Star
3-9-2020
The service department was really nice to me that day I...

The service department was really nice to me that day I made it in at 4 o’clock and I asked for Carlos but a man I think his name was Brian was really good he told me that they will take care of me and make sure I get my oil change so I thank you very much and Carlos was always on time with me

DEALERRATER
JP
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Quick and Courteous Service. The service work was done...

Quick and Courteous Service. The service work was done right the first time and done in a timely fashion. Would recommend Robert for any of your auto service needs. A+ Service

CARS
JP
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Quick and Courteous Service. The service work was done...

Quick and Courteous Service. The service work was done right the first time and done in a timely fashion. Would recommend Robert for any of your auto service needs. A+ Service

CARS
VIRGINIAMOBLEY
Full Star Full Star Full Star Full Star Full Star
3-9-2020
The service department was really nice to me that day I...

The service department was really nice to me that day I made it in at 4 o'clock and I asked for Carlos but a man I think his name was Brian was really good he told me that they will take care of me and make sure I get my oil change so I thank you very much and Carlos was always on time with me

CARS
jamescain93
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Fast. Easy. Friendly. Was in and out, they knew what I...

Fast. Easy. Friendly. Was in and out, they knew what I wanted and came through. Will be bring future purchases of vehicles back to Bill Kay.

CARS
John Blake
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Thanks so much for helping me get into a new truck. You...

Thanks so much for helping me get into a new truck. You were all very patient and very helpful throughout the whole deal. The process was simple, straightforward and worth it. Shout out to Mena!

DEALERRATER
John Blake
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Thanks so much for helping me get into a new truck. You...

Thanks so much for helping me get into a new truck. You were all very patient and very helpful throughout the whole deal. The process was simple, straightforward and worth it. Shout out to Mena!

CARS
MARIA.YNES
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Best service ever! My service advisor, Carlos Toscano,...

Best service ever! My service advisor, Carlos Toscano, was very busy and still paid attention to my car problems and the waiting time was less than the hour he said. Thank you!

CARS
HERNANDEZBRIAN5
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Excellent service and very friendly. Definitely...

Excellent service and very friendly. Definitely recommending this place to friends and family. Walked in and was quickly approached. Mena Karas cares about his customers.

DEALERRATER
MARIA.YNES
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Best service ever! My service advisor, Carlos Toscano,...

Best service ever! My service advisor, Carlos Toscano, was very busy and still paid attention to my car problems and the waiting time was less than the hour he said. Thank you!

DEALERRATER
HERNANDEZBRIAN5
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Excellent service and very friendly. Definitely...

Excellent service and very friendly. Definitely recommending this place to friends and family. Walked in and was quickly approached. Mena Karas cares about his customers.

DEALERRATER
DelVecchio37
Full Star Full Star Full Star Full Star Full Star
3-5-2020
A+ staff is very courteous. They told me how long it...

A+ staff is very courteous. They told me how long it would take and that's what it took. Even w the recall fix I didnt know about. Service department has never let me down.

DEALERRATER
cilmays57
Full Star Full Star Full Star Full Star Full Star
3-4-2020
PJ, Brian, and Anthony = Excellent Customer Service. I...

PJ, Brian, and Anthony = Excellent Customer Service. I was disappointed with my phone conversation,but my in person interaction was exceptional. Keep up the GoodWork

CARS
DelVecchio37
Full Star Full Star Full Star Full Star Full Star
3-4-2020
A+ staff is very courteous. They told me how long it...

A+ staff is very courteous. They told me how long it would take and that's what it took. Even w the recall fix I didnt know about. Service department has never let me down.

CARS
cilmays57
Full Star Full Star Full Star Full Star Full Star
3-4-2020
PJ, Brian, and Anthony = Excellent Customer Service. I...

PJ, Brian, and Anthony = Excellent Customer Service. I was disappointed with my phone conversation,but my in person interaction was exceptional. Keep up the GoodWork

DEALERRATER
BGRIF5
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Everything was great. My truck was fixed timely and at a...

Everything was great. My truck was fixed timely and at a great price. It was even washed outside and cleaned inside, which was an unexpected treat.

DEALERRATER
Bob1
Full Star Full Star Full Star Full Star Full Star
3-3-2020
I used to be in sales at the dealership about five years...

I used to be in sales at the dealership about five years ago and after I left I retired after thirty years in the business. So needless to say I had choices where I wanted to purchase the only two new cars I have had in my lifetime, Both times I have dealt with J T. he has been one of the best and is truly a great asset to the Bill Kay dealership group . So my closing comment is I always recommend this dealership to anyone who is looking to purchase a car thabks again.

CARS
BGRIF5
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Everything was great. My truck was fixed timely and at a...

Everything was great. My truck was fixed timely and at a great price. It was even washed outside and cleaned inside, which was an unexpected treat.

CARS
Bob1
Full Star Full Star Full Star Full Star Full Star
3-3-2020
I used to be in sales at the dealership about five years...

I used to be in sales at the dealership about five years ago and after I left I retired after thirty years in the business. So needless to say I had choices where I wanted to purchase the only two new cars I have had in my lifetime, Both times I have dealt with J T. he has been one of the best and is truly a great asset to the Bill Kay dealership group . So my closing comment is I always recommend this dealership to anyone who is looking to purchase a car thabks again.