Testimonials

Bought a new Ford Expedition Max from Bill Kay yesterday. I've bought a number of vehicles from different dealerships and have to rate Bill Kay as the best overall experience I've had. The price I received was very competitive & I was treated extremely well by everyone at the dealership. My initial communication was via email thru customer service, Amanda. Amanda was extremely responsive, followed up frequently, and provided me lots of information before I went to the dealership. My salesperson, Dion, was extremely friendly, helpful & worked with me to get a great deal on the new vehicle and my trade in. Really appreciated Dion's low-pressure style, patience & professionalism as well as helping me unload my trade-in in the cold & drizzle for 30 minutes after buying the new car. All around positive experience & would highly recommend Bill Kay Ford for buying a new vehicle.

Service was very good didn't take very long for oil change and a tire rotation and took care of a recall part I was in there for about I want to see about an hour or so and I came in like after 3 I went to other dealerships like Van 183rd Homewood twice I went there at twelve noon one time and I went there after 3 one time and they kept turning me on turning me around saying they were very busy they couldn't take me where you the everybody was out to lunch or was time for everyone to go home I want to know about 12 one time and then the next time I went back it was about 3 and I got turned around so I appreciate he's taking care of me and I came to you after 3 and I had no problem with it

The service was great. The only issue I had was the price on the website was cheaper than the actual price in the dealer. The sales persons were nice on trying to work with us.

I love it. Prompt, very courteous and concerned about the well being of their customers and very affordable. I'm grateful for this particular dealership.

Service was great. The team kept me updated as the service was being rendered and also informed me of the upcoming services I would need to bring my car current in all aspects. Reasonably priced and super friendly!

I went into the dealership just looking to compare prices on 2017-18 Escapes. Within minutes Romario identified 2 vehicles within my price range that I couldn't resist. Romario Eskandar is the best.

It was great. Got me in and out in no time which I appreciated. Good work they know what they are doing very friendly and courteous.

Nice

Called about an air bag light it was ok had oil changed and tires rotated.Everyone was professional and polite and not a very long wait time

For starters it's a Great car lot and when I mean Great I mean Great. They sat down and told me not to worry about anything they can help me they help me. They really nailed it I love the car I got and can't wait to get another. So Friends, Family, and Loyal customer go to Bill Kay Ford on 14633 S Cicero Ave, Midlothian, IL 60445

Always Always Always courteous and if there is a particular that requires attention it is acknowledged. Thank you Bill Kay Ford and Thank you Jesus!

Excelente trato al cliente yo boy a regresas a hacer los servicios a mi camioneta con ustedes por qué son muy profesionales muchas gracias por su trato

Bill Kay did a great job servicing my vehicle. Definitely Appreciate the quickness they got my vehicle in for service. Have been going here for years and will continue. Thank you

Very excellent service. Thank you. I will continue to use their service. The customer service and the people working there were very pleasant. Thank you much.

Great service as always. Maybe an appointment for a recall and had my oil changed at the same time. Was updated and informed about my breaks and Carlos was able to update me and get it completed that same morning with the service team.

Great service as always. Maybe an appointment for a recall and had my oil changed at the same time. Was updated and informed about my breaks and Carlos was able to update me and get it completed that same morning with the service team.

Juan is great I went there to just look at the cars he ended up Persuading me into trying to purchase it only took 2 hours fast and great service

Juan is great I went there to just look at the cars he ended up Persuading me into trying to purchase it only took 2 hours fast and great service

The service was great. I think the promotions online was a little misleading.

Salesman seemed liked a good guy. Felt a little rushed during negotiations but it was end of year so I'm happy I suppose. He answered all questions and took care of me and my boy.

Salesman seemed liked a good guy. Felt a little rushed during negotiations but it was end of year so I’m happy I suppose. He answered all questions and took care of me and my boy.

I made a appointment online for a oil change for 8 AM so my day wasn't wasted. I was told that it would be a hour and a half to two hours. It took 4 hours, and when I came back to pick up the car it wasn't washed so I had to wait another 20 minutes.

I made a appointment online for a oil change for 8 AM so my day wasn't wasted. I was told that it would be a hour and a half to two hours. It took 4 hours, and when I came back to pick up the car it wasn't washed so I had to wait another 20 minutes.

I took my Ford Explorer in for a recall. A day after I picked it up 3 service lights came on. And the truck has running funny. Because of the holidays I haven’t contacted them yet, but I will contact them tomorrow, January 3rd, and see how they respond.

Good experience I would recommend vehicle was cleaned up and fueled and the overall transaction was seamless. The offer on my trade in was negotiated fairly and the price of the vehicle was decent.

Great service very nice car so far. I have had issues with Ford in the past but hopefully these problems have been resolved. But over, very happy.

Check is was easy on file, requested mechanic i had before, he was great explained everthing he did and why. Chexk out was simple just pay at window

Check is was easy on file, requested mechanic i had before, he was great explained everthing he did and why. Chexk out was simple just pay at window

Great service very nice car so far. I have had issues with Ford in the past but hopefully these problems have been resolved. But over, very happy.

Good experience I would recommend vehicle was cleaned up and fueled and the overall transaction was seamless. The offer on my trade in was negotiated fairly and the price of the vehicle was decent.

I really appreciate the attention that I received about my likes and needs from OC Glover. He spent the time with me to understand what I was looking for. He was very professional and friendly. My family has gotten many cars from him!

I really appreciate the attention that I received about my likes and needs from OC Glover. He spent the time with me to understand what I was looking for. He was very professional and friendly. My family has gotten many cars from him!

I have bought several vehicles from Bill Kay Ford and the GM Dustin Collins always has you leaving, knowing you got a great deal. Thanks for the sweet rides.

I have bought several vehicles from Bill Kay Ford and the GM Dustin Collins always has you leaving, knowing you got a great deal. Thanks for the sweet rides.

Mena was very professional and knowledgeable. He answered all of my questions with helpful demonstrations and insights regarding the Explorer. He coordinated my transaction very efficiently. Overall I was very satisfied with my transaction.

The sales staff at Bill Kay were very personable and more importantly didn’t treat me like I was just a dollar sign. They listened to me, considered my needs and in the end I was very satisfied with the experience. The final paperwork signing was quickly done (under an hour) and they didn’t pressure me to purchase extras like I saw at other dealers.

Mena was very professional and knowledgeable. He answered all of my questions with helpful demonstrations and insights regarding the Explorer. He coordinated my transaction very efficiently. Overall I was very satisfied with my transaction.

The sales staff at Bill Kay were very personable and more importantly didn't treat me like I was just a dollar sign. They listened to me, considered my needs and in the end I was very satisfied with the experience. The final paperwork signing was quickly done (under an hour) and they didn't pressure me to purchase extras like I saw at other dealers.

This was our first Bill Kay experience. My wife and I are super excited for our new Edge. Juan and the team really understood our budget needs. They helped us in our decision and were very professional. Thanks Bill Kay for the awesome experience!

I was treated like a long time customer, and it was my first time there. I had just left another Ford dealership to wich will never see me again. Thanks.

This was our first Bill Kay experience. My wife and I are super excited for our new Edge. Juan and the team really understood our budget needs. They helped us in our decision and were very professional. Thanks Bill Kay for the awesome experience!

I was treated like a long time customer, and it was my first time there. I had just left another Ford dealership to wich will never see me again. Thanks.

Dan is the man!!! My experience was great. I thought I was gone be there 3-4 hours but Dan did things in a dealership I had never seen before like porter and work the deal at same time dude got his Work in and I was outta there less than 2hrs.

Dan is the man!!! My experience was great. I thought I was gone be there 3-4 hours but Dan did things in a dealership I had never seen before like porter and work the deal at same time dude got his Work in and I was outta there less than 2hrs.

Best price.good service.best deals they made my day by buying the truck of them n they were respectful and actually wanted to help us not like other dealers I went too